The City of Buena Vista Water, a public community water system under the City Water and Sewer Department, provides water to about 6,650 residents living in Buena Vista, Blue Ridge Mountains, Virginia. Founded in 1892, the City of Buena Vista Water System currently obtains its supply from four city-owned wells, groundwater sources that drill into the aquifer underneath the area. Additionally, for Dickinson Well a membrane filtration Plant is provided.
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Buena Vista Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Buena Vista Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Buena Vista Water website.

Contact Buena Vista Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2039 Sycamore Avenue
Buena Vista, Virginia 24416

phone
Chenson@Bvcity.Org

Emergency (24 hours - broken water main or pipeline, etc.)
540-261-1444

Pay Your Buena Vista Water Bill

Already have an account?

If you already have an account, you just need to login to the Buena Vista Water site. Buena Vista Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Buena Vista Water Service

Starting Your Service

When you move to a new home in Buena Vista, you'll most likely already have running water, but you'll still need to set up water service with the Buena Vista Water. Luckily, Buena Vista has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Buena Vista, you'll need to stop your water service with the Buena Vista Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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