The City of Covington Water supplies water to about 5,961 residents living in the Covington area of Alleghany County. The City of Covington Water Department draws water from the Jackson River into its Water Filtration Plant, which can produce up to six million gallons of potable water daily. The treatment processes include coagulation, sedimentation, filtration, chlorination, and fluoridation. 

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Covington Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Covington Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Covington Utility website.

Contact City Of Covington Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1440 North Alleghany Ave
Covington, Virginia 24426

phone
Tgreen@Covington.Va.Us

Emergency (24 hours - broken water main or pipeline, etc.)
540-965-6329

Pay Your City Of Covington Utility Bill

Already have an account?

If you already have an account, you just need to login to the City Of Covington Utility site. City Of Covington Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Covington Water Service

Starting Your Service

When you move to a new home in Covington, you'll most likely already have running water, but you'll still need to set up water service with the City Of Covington Utility. Luckily, Covington has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Covington, you'll need to stop your water service with the City Of Covington Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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