The Carroll County Water - Carroll Regional Water System supplies water to about 7,500 residents in the Hillsville area in Virginia. Founded in 1973, Carroll County Water Regional Water System collects surface water from the New River and groundwater from six wells in Woodlawn and Gladeville Communities. The surface water is treated at the New River Regional Water Authority's water treatment plant. 

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Hillsville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Carroll County Water - Carroll Regional Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Carroll County Water - Carroll Regional Water System website.

Contact Carroll County Water - Carroll Regional Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
605-2 Pine Street
Hillsville, Virginia 24343

phone
Michael.Watson@Carrollcountyva.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
None

Pay Your Carroll County Water - Carroll Regional Water System Bill

Already have an account?

If you already have an account, you just need to login to the Carroll County Water - Carroll Regional Water System site. Carroll County Water - Carroll Regional Water System accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hillsville Water Service

Starting Your Service

When you move to a new home in Hillsville, you'll most likely already have running water, but you'll still need to set up water service with the Carroll County Water - Carroll Regional Water System. Luckily, Hillsville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hillsville, you'll need to stop your water service with the Carroll County Water - Carroll Regional Water System, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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