Williamsburg has multiple water providers: James City County Water and Williamsburg City Water. This page provides information about James City County Water.
The James City Service Authority (JCSA) – Central Water System, a municipal water and wastewater service agency, provides water for about 51,137 residents living in the area of Williamsburg, Virginia. Established in 1969, James City Service Authority – Central Water System is currently obtaining its supply from ground water sources: five wells that take water from the Upper and Middle Potomac Aquifer, additional wells that pump from the Chickahominy-Piney Point Aquifer, and the County’s Five Forks Water Treatment Plant (FFWTP), which uses water from the Middle and Lower Potomac Aquifers.
Williamsburg Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires James City Service Authority - Central System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact James City Service Authority - Central System Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
119 Tewning Road
Williamsburg, Virginia 23188
757-253-6800
jcsa@jamescitycountyva.gov
Emergency (24 hours - broken water main or pipeline, etc.)
757-566-0112
Pay Your James City County Water Bill
Already have an account?
If you already have an account, you just need to login to the James City County Water site. James City County Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the James City County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Williamsburg Water Service
Starting Your Service
When you move to a new home in Williamsburg, you'll most likely already have running water, but you'll still need to set up water service with the James City County Water. Luckily, Williamsburg has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Williamsburg, you'll need to stop your water service with the James City County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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