Charlottesville has multiple water providers: Albemarle County Service Authority, City Of Charlottesville Water, and Albemarle County Service Authority - Crozet, view all. This page provides information about Albemarle County Service Authority.

The Albemarle County Service Authority (ACSA) - Urban Area Water, the sole public retail provider of public water and sewer service in Albemarle County, provides water for about 65,005 residents living in the area of Charlottesville City, Virginia. Established in 1964, the ACSA Urban Area Water is currently obtaining its supply via purchase from the Rivanna Water and Sewer Authority (RWSA), which uses surface water sources: South Rivann, Ragged Mountain and Sugar Hollow reservoirs; and Totier and Beaver Creeks.

Charlottesville City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Acsa Urban Area Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Albemarle County Service Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Albemarle County Service Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Charlottesville has multiple water providers: Albemarle County Service Authority, City Of Charlottesville Water, and Albemarle County Service Authority - Crozet, view all. This page provides water quality information for Albemarle County Service Authority.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Charlottesville has multiple water providers: Albemarle County Service Authority, City Of Charlottesville Water, and Albemarle County Service Authority - Crozet, view all. This page provides water quality information for Albemarle County Service Authority.

Contact Acsa Urban Area Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
168 Spotnap Road
Charlottesville, Virginia 22911

434-977-4511
custserv@serviceauthority.org

Emergency (24 hours - broken water main or pipeline, etc.)
88-252-3468

Pay Your Albemarle County Service Authority Bill

Already have an account?

If you already have an account, you just need to login to the Albemarle County Service Authority site. Albemarle County Service Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Albemarle County Service Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Charlottesville Water Service

Starting Your Service

When you move to a new home in Charlottesville City, you'll most likely already have running water, but you'll still need to set up water service with the Albemarle County Service Authority. Luckily, Charlottesville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Charlottesville City, you'll need to stop your water service with the Albemarle County Service Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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