Bay City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Bay County Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Bay County Utility website.

Contact Bay County Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3933 Patterson Road
Bay City, Michigan 48706

phone
Bboh@Baycodws.Org

Emergency (24 hours - broken water main or pipeline, etc.)
989-684-3883

Pay Your Bay County Utility Bill

Already have an account?

If you already have an account, you just need to login to the Bay County Utility site. Bay County Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Bay City Water Service

Starting Your Service

When you move to a new home in Bay City, you'll most likely already have running water, but you'll still need to set up water service with the Bay County Utility. Luckily, Bay City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Bay City, you'll need to stop your water service with the Bay County Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.