Berlin has multiple water providers: New Britain Water Department, Meriden Water Department, Cromwell Fire District, and Berlin Water Department, view all. This page provides information about Berlin Water Department.

Berlin Water Control Commission supplies water to about 5,128 residents in the Berlin, Newington, and Middletown areas of Hartford County, Connecticut. Berlin Water Control Commission collects over 60% of its water from the Elton Road wellfield comprising Elton Well #1B and Elton Well #2A, and water from both wells is blended before it enters the distribution system. The remaining water is purchased from the New Britain Water Department and the Cromwell Fire District through an Interconnection. Berlin's water has a hardness range of 100 to 122 mg/L.

Berlin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Berlin Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Berlin Water Department website.

Contact Berlin Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
240 Kensington Rd
Berlin, Connecticut 6037

phone
Rjarema@Town.Berlin.Ct.Us

Emergency (24 hours - broken water main or pipeline, etc.)
860-828-7065

Pay Your Berlin Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Berlin Water Department site. Berlin Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Berlin Water Service

Starting Your Service

When you move to a new home in Berlin, you'll most likely already have running water, but you'll still need to set up water service with the Berlin Water Department. Luckily, Berlin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Berlin, you'll need to stop your water service with the Berlin Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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