Groton Utilities Water

The Groton Utilities, a municipally owned and operated utility, provides water for about 30,200 residents living in the Groton area, Connecticut. Established in 1891, the Groton Utilities Water currently obtains its supply from surface water sources through a reservoir system watershed, which includes Billings Avery Brook Diversion, Buddington Pond, Morgan Pond, and the Ledyard, Poheganut, Poquonnock, and Smith Lake reservoirs.
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Groton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Groton Utilities Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Groton Utilities Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
295 Meridian Street
Groton, 06340

860-446-4000 (Mon–Fri, 8:00 AM–5:00 PM)
gucustomerservice@grotonutilities.com

Emergency (24 hours - broken water main or pipeline, etc.)
860-446-4000

Pay Your Groton Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Groton Utilities site. Groton Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Groton Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Groton City and Ledyard City Water Service

Starting Your Service

When you move to a new home in Groton, you'll most likely already have running water, but you'll still need to set up water service with the Groton Utilities. Luckily, Groton City and Ledyard City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Groton, you'll need to stop your water service with the Groton Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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