Connecticut Regional Water Authority
The South Central Connecticut Regional Water Authority (SCCRWA) provides water for approximately 430,000 residents living in New Haven, Connecticut and several surrounding cities. Established in 1977, the SCCRWA collects water from ten lakes and three aquifers (Quinnipiac, Mill River, and Housatonic River) to help the area maintain its growth.
NEW HAVEN Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Connecticut Regional Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for NEW HAVEN main water system here:
Contact Connecticut Regional Water Authority Customer Service
Have a Question, Issue or Comment?
Main Customer Service
203-562-4020 (Mon–Fri, 8:00 AM–5:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Connecticut Regional Water Authority Bill
Already have an account?
If you already have an account, you just need to login to the Connecticut Regional Water Authority site. Connecticut Regional Water Authority accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Connecticut Regional Water Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start SEYMOUR Water Service
Starting Your Service
When you move to a new home in NEW HAVEN, you'll most likely already have running water, but you'll still need to set up water service with the Connecticut Regional Water Authority. Luckily, SEYMOUR has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in NEW HAVEN, you'll need to stop your water service with the Connecticut Regional Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.