Danbury Water Department

The City of Danbury Water, under the City Department of Public Works - Public Utilities Division, provides water for about 62,055 residents living in the area of Danbury, Connecticut. Established in 1889, the City of Danbury Water Department is currently obtaining its supply primarily from surface water sources: West Lake, East Lake, and the Margerie Reservoirs. The City also maintains the following emergency sources: Padanaram Reservoir, Upper and Lower Kohanza Reservoirs, Boggs Pond, and Lake Kenosia, when the demand arises. Danbury also maintains a series of wells in the Kenosla Town Park can be used in years of prolonged drought.
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Danbury Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Danbury Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Danbury Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
155 Deer Hill Avenue
Danbury, 06810

203-797-4637 (Mon–Fri, 7:00 AM–3:30 PM)
(email not available)

Emergency (24 hours - broken water main or pipeline, etc.)
203-797-4615

Pay Your Danbury Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Danbury Water Department site. Danbury Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Danbury Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Danbury City Water Service

Starting Your Service

When you move to a new home in Danbury, you'll most likely already have running water, but you'll still need to set up water service with the Danbury Water Department. Luckily, Danbury City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Danbury, you'll need to stop your water service with the Danbury Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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