Big Stone Gap Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Big Stone Gap Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Big Stone Gap Water Department website.

Contact Big Stone Gap Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Town Of Big Stone Gap
505 E. 5Th Street South
Big Stone Gap, Virginia 24219

phone
Slawson@Bigstonegap.Org

Emergency (24 hours - broken water main or pipeline, etc.)
276-523-0115

Pay Your Big Stone Gap Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Big Stone Gap Water Department site. Big Stone Gap Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Big Stone Gap Water Service

Starting Your Service

When you move to a new home in Big Stone Gap, you'll most likely already have running water, but you'll still need to set up water service with the Big Stone Gap Water Department. Luckily, Big Stone Gap has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Big Stone Gap, you'll need to stop your water service with the Big Stone Gap Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.