Charlottesville has multiple water providers: Albemarle County Service Authority, City Of Charlottesville Water, and Albemarle County Service Authority - Crozet, view all. This page provides information about City Of Charlottesville Water.

The Charlottesville City Water, through the Rivanna Water and Sewer Authority (RWSA), provides water for about 41,487 residents living in the Charlottesville area. Established in 1888, the Charlottesville City Water draws water from the North Fork Rivanna River, South Fork Rivanna Reservoir, the Ragged Mountain and Sugar Hollow Reservoirs.

Charlottesville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Charlottesville City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Charlottesville Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Charlottesville Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Charlottesville City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
305 4Th Street, Nw P.O. Box 911
Charlottesville, Virginia 22902

434-970-3800
cvilleutilities@charlottesville.org

Emergency (24 hours - broken water main or pipeline, etc.)
434-293-9164

Pay Your City Of Charlottesville Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Charlottesville Water site. City Of Charlottesville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Charlottesville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Charlottesville Water Service

Starting Your Service

When you move to a new home in Charlottesville, you'll most likely already have running water, but you'll still need to set up water service with the City Of Charlottesville Water. Luckily, Charlottesville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Charlottesville, you'll need to stop your water service with the City Of Charlottesville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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