Jackson County has multiple water providers: City of Jackson Water and Summit Township Water. This page provides information about City of Jackson Water.

The City of Jackson Water Department provides water for about 33,165 residents living in the area of Jackson, Michigan. Established in 1829, the City of Jackson Water Department currently obtains its supply from 16 groundwater wells pumping from two underground aquifers that are part of the Marshall Aquifer.

Jackson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jackson Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Jackson Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Jackson Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Jackson County has multiple water providers: City of Jackson Water and Summit Township Water. This page provides water quality information for City of Jackson Water.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, City of Jackson Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Jackson County has multiple water providers: City of Jackson Water and Summit Township Water. This page provides water quality information for City of Jackson Water.

Contact Jackson Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
161 West Michigan Avenue
Jackson County, Michigan 49201

517-788-4082
jgreene@cityofjackson.org

Emergency (24 hours - broken water main or pipeline, etc.)
517-788-4090

Pay Your City of Jackson Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Jackson Water site. City of Jackson Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Jackson Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jackson County Water Service

Starting Your Service

When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the City of Jackson Water. Luckily, Jackson County has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jackson, you'll need to stop your water service with the City of Jackson Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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