The City of Neptune Beach Water supplies water to about 7,270 residents living in the Neptune Beach area in Duval County. The City of Neptune Beach Water Department collects water from three groundwater wells that pump from the Floridan Aquifer. The water is aerated to remove odor, chlorinated to reduce microbial contamination, and fluoridated to promote strong teeth.
Neptune Beach Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City Of Neptune Beach Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Neptune Beach Water website.
Contact City Of Neptune Beach Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
2010 Forest Ave.
Neptune Beach, Florida 32266
phone
None
Emergency (24 hours - broken water main or pipeline, etc.)
904-270-2423
Pay Your City Of Neptune Beach Water Bill
Already have an account?
If you already have an account, you just need to login to the City Of Neptune Beach Water site. City Of Neptune Beach Water accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Neptune Beach Water Service
Starting Your Service
When you move to a new home in Neptune Beach, you'll most likely already have running water, but you'll still need to set up water service with the City Of Neptune Beach Water. Luckily, Neptune Beach has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Neptune Beach, you'll need to stop your water service with the City Of Neptune Beach Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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