City of Norton Shores Water supplies water to about 23,994 residents in the Norton Shores area of Muskegon County. City of Norton Shores Water collects water from Michigan Lake.

Norton Shores Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City of Norton Shores Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City of Norton Shores Water website.
Contact City of Norton Shores Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
4814 Henry Street
Norton Shores, Michigan 49441
phone
James@Nortonshores.Org
Emergency (24 hours - broken water main or pipeline, etc.)
231-799-6803
Pay Your City of Norton Shores Water Bill
Already have an account?
If you already have an account, you just need to login to the City of Norton Shores Water site. City of Norton Shores Water accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Norton Shores Water Service
Starting Your Service
When you move to a new home in Norton Shores, you'll most likely already have running water, but you'll still need to set up water service with the City of Norton Shores Water. Luckily, Norton Shores has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Norton Shores, you'll need to stop your water service with the City of Norton Shores Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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