Novi City Water

The City of Novi Water, a public community water system under the City Department of Public Works - Water and Sewer Division, provides water for about 44,000 residents living in the area of Novi, Michigan. Established in 1969, the City of Novi Water System is currently obtaining its supply via purchase from the Great Lakes Water Authority (GLWA), which uses surface water drawn from the Detroit River, situated within Lake St. Clair, Clinton River, Detroit River, Rouge River, Ecorse River, in the U.S. and parts of the Thames River, Little River, Turkey Creek and Sydenham watersheds in Canada. Water from Lake Huron can also be added to GLWA’s supply, whenever the demand arises.
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Novi Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Novi City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Novi City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Dps, Field Services Complex 26300 Lee Begole Drive
Novi, 48375

248-735-5661 (Mon–Fri, 7:00 AM–5:30 PM)
treasurersoffice@cityofnovi.org

Emergency (24 hours - broken water main or pipeline, etc.)
248-735-5661

Pay Your City Of Novi Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of Novi Water Department site. City Of Novi Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Novi Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Novi City Water Service

Starting Your Service

When you move to a new home in Novi, you'll most likely already have running water, but you'll still need to set up water service with the City Of Novi Water Department. Luckily, Novi City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Novi, you'll need to stop your water service with the City Of Novi Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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