The City of Springfield Utilities supplies water to about 8,118 residents living in the Springfield area of Bay County. The Water Department collects water from rivers, lakes, streams, ponds, reservoirs, springs, and wells.

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Springfield Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Springfield Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Springfield Utilities website.

Contact City Of Springfield Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
408 School Ave.
Springfield, Florida 32401

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
850-872-7570

Pay Your City Of Springfield Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Springfield Utilities site. City Of Springfield Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Springfield Water Service

Starting Your Service

When you move to a new home in Springfield, you'll most likely already have running water, but you'll still need to set up water service with the City Of Springfield Utilities. Luckily, Springfield has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Springfield, you'll need to stop your water service with the City Of Springfield Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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