Sterling Heights City Water
The City of Sterling Heights Water, under the City Public Works Department, provides water for about 127,000 residents living in the Sterling Heights area. Established in 1968, the Sterling Heights City Water collects water from two sources : (1) The Detroit River, within Lake St. Clair, and several watersheds within the United States and Canada, and (2) The lower Lake Huron watershed, which includes numerous short, seasonal streams that drain to Lake Huron.
Sterling Heights City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Sterling Heights City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Sterling Heights City main water system here:
Contact Sterling Heights City Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
586-446-2320 (Mon–Fri, 8:00 AM–4:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your City of Sterling Heights Water Bill
Already have an account?
If you already have an account, you just need to login to the City of Sterling Heights Water site. City of Sterling Heights Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City of Sterling Heights Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Sterling Heights City, you'll most likely already have running water, but you'll still need to set up water service with the City of Sterling Heights Water. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Sterling Heights City, you'll need to stop your water service with the City of Sterling Heights Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.