The City of Elizabethton Water, under the City Utilities Department, provides water for about 32,843 residents living in the area of Elizabethton, Tennessee. Established in 1799, the City of Elizabethton Water currently obtains its supply from four sources: Hampton Spring, Valley Forge Spring, Big Springs and Watauga River Regional Water Authority.
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Elizabethton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Elizabethton Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Elizabethton Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Elizabethton Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Elizabethton Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Elizabethton Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Elizabethton Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
136 South Sycamore Street
Elizabethton, Tennessee 37643

423-547-6200
jcoetzee@cityofelizabethton.org

Emergency (24 hours - broken water main or pipeline, etc.)
423-547-6300

Pay Your Elizabethton Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Elizabethton Water Department site. Elizabethton Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Elizabethton Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Elizabethton Water Service

Starting Your Service

When you move to a new home in Elizabethton, you'll most likely already have running water, but you'll still need to set up water service with the Elizabethton Water Department. Luckily, Elizabethton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Elizabethton, you'll need to stop your water service with the Elizabethton Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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