The Gainesville Regional Utilities (GRU), a multi-service utility owned by the City of Gainesville, provides water for about 190,600 residents living in the Gainesville area. Established in 1891, the Gainesville Regional Utilities (GRU) collects all of its water from the massive Floridan Aquifer lying underneath the metropolitan area.

Gainesville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires GRUE - Murphree Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Gainesville Regional Utilities (GRU)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Gainesville Regional Utilities (GRU) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact GRUE - Murphree Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 147117, Sta A-122 301 Se 4Th Avenue
Gainesville, Florida 32614

352-334-3434
"No email provided. Please visit the contact form." (https://www.gru.com/MyHome/ProductsServices/Water.aspx)

Emergency (24 hours - broken water main or pipeline, etc.)
352-334-3434

Pay Your Gainesville Regional Utilities (GRU) Bill

Already have an account?

If you already have an account, you just need to login to the Gainesville Regional Utilities (GRU) site. Gainesville Regional Utilities (GRU) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Gainesville Regional Utilities (GRU) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Gainesville Water Service

Starting Your Service

When you move to a new home in Gainesville, you'll most likely already have running water, but you'll still need to set up water service with the Gainesville Regional Utilities (GRU). Luckily, Gainesville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Gainesville, you'll need to stop your water service with the Gainesville Regional Utilities (GRU), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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