Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides information about Hallsdale-Powell Water Utility (HPUD).
The Hallsdale-Powell Utility District (HPUD) provides water for about 75,028 residents living in the area of Knoxville City, Tennessee. Established in 1954, the Hallsdale-Powell Utility District currently obtains its supply from two surface water sources: Melton Hill Lake in Anderson County supplied to the Melton Hill Water Treatment Plant and Norris Lake in Union County supplied to the Norris Water Treatment Plant.
Knoxville City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Hallsdale-Powell Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Hallsdale-Powell Utility District Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
3745 Cunningham Rd
Knoxville, Tennessee 37918
865-922-7547
customerservice@hpud.org
Emergency (24 hours - broken water main or pipeline, etc.)
865-922-7547
Pay Your Hallsdale-Powell Water Utility (HPUD) Bill
Already have an account?
If you already have an account, you just need to login to the Hallsdale-Powell Water Utility (HPUD) site. Hallsdale-Powell Water Utility (HPUD) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Hallsdale-Powell Water Utility (HPUD) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Knoxville Water Service
Starting Your Service
When you move to a new home in Knoxville City, you'll most likely already have running water, but you'll still need to set up water service with the Hallsdale-Powell Water Utility (HPUD). Luckily, Knoxville has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Knoxville City, you'll need to stop your water service with the Hallsdale-Powell Water Utility (HPUD), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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