The Village of Hoffman Estates Water, under the City Department of Public Works – Water Division, provides water for about 53,295 residents living in the area of Hoffman Estates, Illinois. Established in 1959, the Village of Hoffman Estates Water is currently obtaining its supply from a surface water source, the Lake Michigan, via purchase from the City of Chicago.

Hoffman Estates Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hoffman Estates Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hoffman Estates Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hoffman Estates Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Hoffman Estates Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2305 Pembroke Drive
Hoffman Estates, Illinois 60169

847-843-4824
PublicWorks@HoffmanEstates.org

Emergency (24 hours - broken water main or pipeline, etc.)
847-490-6800

Pay Your Hoffman Estates Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Hoffman Estates Water Department site. Hoffman Estates Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hoffman Estates Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hoffman Estates Water Service

Starting Your Service

When you move to a new home in Hoffman Estates, you'll most likely already have running water, but you'll still need to set up water service with the Hoffman Estates Water Department. Luckily, Hoffman Estates has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hoffman Estates, you'll need to stop your water service with the Hoffman Estates Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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