Kalamazoo Water Division

The Kalamazoo Water, under the City Public Services Department, provides water for about 150,000 residents living in the Kalamazoo area. Established in 1884, the Kalamazoo Water, having been designated a Groundwater Guardian Community by the Groundwater Foundation since 1998, collects groundwater supply from aquifer deep below the City’s surface.

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Kalamazoo City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kalamazoo Water Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

C

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kalamazoo Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kalamazoo Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2021)

C

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kalamazoo Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kalamazoo Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Kalamazoo Water Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
241 West South Street
Kalamazoo, Michigan 49007

269-337-8036
cokpublicservices@kalamazoocity.org

Emergency (24 hours - broken water main or pipeline, etc.)
269-337-8148

Pay Your Kalamazoo Water Bill

Already have an account?

If you already have an account, you just need to login to the Kalamazoo Water site. Kalamazoo Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Kalamazoo Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Kalamazoo Water Service

Starting Your Service

When you move to a new home in Kalamazoo City, you'll most likely already have running water, but you'll still need to set up water service with the Kalamazoo Water. Luckily, Kalamazoo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Kalamazoo City, you'll need to stop your water service with the Kalamazoo Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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