Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides information about KUB Knoxville or (Knoxville Utilities Board).

The KUB Knoxville or (Knoxville Utilities Board) provides water for about 236,326 residents living in the Knoxville area. Established in 1939, the KUB Knoxville collects surface water from the Tennessee River, which supplies the Mark B. Whitaker Water Plant.

Knoxville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Knoxville Utilities Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about KUB Knoxville or (Knoxville Utilities Board)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, KUB Knoxville or (Knoxville Utilities Board) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides water quality information for KUB Knoxville or (Knoxville Utilities Board).

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides water quality information for KUB Knoxville or (Knoxville Utilities Board).

Contact Knoxville Utilities Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 59017
Knoxville, Tennessee 37950

865-524-2911
No email provided. Please visit the contact form. https://www.kub.org/about/contact-us

Emergency (24 hours - broken water main or pipeline, etc.)
865-524-2911

Pay Your KUB Knoxville or (Knoxville Utilities Board) Bill

Already have an account?

If you already have an account, you just need to login to the KUB Knoxville or (Knoxville Utilities Board) site. KUB Knoxville or (Knoxville Utilities Board) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the KUB Knoxville or (Knoxville Utilities Board) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Knoxville Water Service

Starting Your Service

When you move to a new home in Knoxville, you'll most likely already have running water, but you'll still need to set up water service with the KUB Knoxville or (Knoxville Utilities Board). Luckily, Knoxville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Knoxville, you'll need to stop your water service with the KUB Knoxville or (Knoxville Utilities Board), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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