Franklin has multiple water providers: H.B. & T.S. Utility, Milcrofton Utility District, and Mallory Valley Utility District, view all. This page provides information about Mallory Valley Utility District.

The Mallory Valley Utility District (MVUD) provides water for about 21,530 residents living in the Franklin area. Established in 1966, the Mallory Valley Utility District collects its supply from a surface water source via Harpeth Valley Utility District, which pumps water from the Cumberland River.

Franklin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mallory Valley Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Mallory Valley Utility District? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Mallory Valley Utility District received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Franklin has multiple water providers: H.B. & T.S. Utility, Milcrofton Utility District, and Mallory Valley Utility District, view all. This page provides water quality information for Mallory Valley Utility District.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Mallory Valley Utility District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 936
Franklin, Tennessee 37065

615-628-0237
jclarke@mvud.org

Emergency (24 hours - broken water main or pipeline, etc.)
615-628-0237

Pay Your Mallory Valley Utility District Bill

Already have an account?

If you already have an account, you just need to login to the Mallory Valley Utility District site. Mallory Valley Utility District accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Mallory Valley Utility District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Franklin Water Service

Starting Your Service

When you move to a new home in Franklin, you'll most likely already have running water, but you'll still need to set up water service with the Mallory Valley Utility District. Luckily, Franklin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Franklin, you'll need to stop your water service with the Mallory Valley Utility District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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