The City of Mason Water supplies water to about 8,252 residents living in the Mason area of Ingham County, Michigan. The Mason Water Department collects water from seven groundwater wells, ranging from 215 to 400 feet deep, and chemically treats it with chlorine, fluoride, and phosphate for disinfection, dental protection, and stabilization.


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Mason Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mason Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Mason Water website.

Contact Mason Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 370
201 West Ash Street
Mason, Michigan 48854

phone
Michaelo@Mason.Mi.Us

Emergency (24 hours - broken water main or pipeline, etc.)
517-978-0023

Pay Your Mason Water Bill

Already have an account?

If you already have an account, you just need to login to the Mason Water site. Mason Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Mason Water Service

Starting Your Service

When you move to a new home in Mason, you'll most likely already have running water, but you'll still need to set up water service with the Mason Water. Luckily, Mason has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mason, you'll need to stop your water service with the Mason Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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