The Metropolitan District Commission (MDC) is a public non-profit municipal corporation established on 1929 to provide drinking water
and sewer service for about 390,887 residents in eight towns in the Hartford area. The MDC’s untreated water comes entirely from surface water sources in watersheds (drainage areas) such as: Barkhamsted Reservoir through Saville Dam in New Hartford, and Nepaug Reservoir by the Phelps Brook and Nepaug Dams in Collinsville. These reservoirs are part of the larger Farmington River watershed in Connecticut’s northwest hills.

Hartford City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Metropolitan District Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Metropolitan District Commission? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Metropolitan District Commission received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Metropolitan District Commission Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
555 Main Street
Hartford, Connecticut 06142

860-278-7850
CustomerService@themdc.com

Emergency (24 hours - broken water main or pipeline, etc.)
860-278-7850

Pay Your Metropolitan District Commission Bill

Already have an account?

If you already have an account, you just need to login to the Metropolitan District Commission site. Metropolitan District Commission accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Metropolitan District Commission website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hartford Water Service

Starting Your Service

When you move to a new home in Hartford City, you'll most likely already have running water, but you'll still need to set up water service with the Metropolitan District Commission. Luckily, Hartford has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hartford City, you'll need to stop your water service with the Metropolitan District Commission, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates