Franklin has multiple water providers: H.B. & T.S. Utility, Milcrofton Utility District, and Mallory Valley Utility District, view all. This page provides information about Milcrofton Utility District.
The Milcrofton Utility District, a public community water system, provides water for about 23,078 residents living in the area of Williamson County, Tennessee. Established in 1972, the Milcrofton Utility District is currently obtaining its supply via the purchase of surface water from Harpeth Valley Utilities District (HVUD), which uses the Cumberland River commonly known as Cheatham Lake.
Franklin Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Milcrofton Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Milcrofton Utility District Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
6333 Arno Road
Franklin, Tennessee 37064
615-794-5947
info@milcrofton.com
Emergency (24 hours - broken water main or pipeline, etc.)
615-879-8285
Pay Your Milcrofton Utility District Bill
Already have an account?
If you already have an account, you just need to login to the Milcrofton Utility District site. Milcrofton Utility District accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Milcrofton Utility District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Franklin Water Service
Starting Your Service
When you move to a new home in Franklin, you'll most likely already have running water, but you'll still need to set up water service with the Milcrofton Utility District. Luckily, Franklin has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Franklin, you'll need to stop your water service with the Milcrofton Utility District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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