Utilities Commission City of New Smyrna Beach

The Utilities Commission City of New Smyrna Beach (UCNSB), a local publicly-owned utility operator, provides water for about 63,303 residents living in the area of New Smyrna Beach, Florida. Established in 1965, the Utilities Commission City of New Smyrna Beach is currently obtaining its supply from 23 production wells in four distinct well fields, which draw water from the Floridan aquifer.
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New Smyrna Beach Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Utilities Commission City of New Smyrna Beach to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Utilities Commission City of New Smyrna Beach Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
200 Canal St
New Smyrna Beach, 32168

386-427-1361 (Mon–Fri, 8:00 AM–5:00 PM)
customerservice@ucnsb.org

Emergency (24 hours - broken water main or pipeline, etc.)
386-427-1368

Pay Your New Smyrna Beach Utilities Bill

Already have an account?

If you already have an account, you just need to login to the New Smyrna Beach Utilities site. New Smyrna Beach Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the New Smyrna Beach Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Smyrna Beach Water Service

Starting Your Service

When you move to a new home in New Smyrna Beach, you'll most likely already have running water, but you'll still need to set up water service with the New Smyrna Beach Utilities. Luckily, New Smyrna Beach has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Smyrna Beach, you'll need to stop your water service with the New Smyrna Beach Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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