Russell County Public Service Authority-Castlewood, a public community water system under the local government, provides water to about 5,565 residents living in Castlewood, Russell County, Virginia. Founded in 1991, Russell County Public Service Authority-Castlewood System currently purchases its groundwater supply from wells that drill into the aquifer underneath the area. 

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Castlewood Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Russell County Water - Castlewood to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Russell County Water - Castlewood website.

Contact Russell County Water - Castlewood Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
137 Highland Drive
P. O. Box 3219
Lebanon, Virginia 24266

phone
Rcpsa.Hh@Gmail.Com

Emergency (24 hours - broken water main or pipeline, etc.)
276-991-0200

Pay Your Russell County Water - Castlewood Bill

Already have an account?

If you already have an account, you just need to login to the Russell County Water - Castlewood site. Russell County Water - Castlewood accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Lebanon Water Service

Starting Your Service

When you move to a new home in Castlewood, you'll most likely already have running water, but you'll still need to set up water service with the Russell County Water - Castlewood. Luckily, Lebanon has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Castlewood, you'll need to stop your water service with the Russell County Water - Castlewood, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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