San Francisco Water

The San Francisco Public Utilities Commission supplies water for more than 2.7 million customers in San Francisco, California and portions of Alameda, Santa Clara, and San Mateo Counties. Founded as San Francisco Water Works in 1856, today's commission collects water from the Hetch Hetchy watershed in Yosemite National Park to help sustain the constant growth of the Bay Area.

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San Francisco Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires San Francisco Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

C+

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about San Francisco Water? How much lead and copper is in your drinking water? And how does it compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, San Francisco Water received an average grade because the amounts of lead and copper found in the water supply were higher than most other water providers we've analyzed.

Contact San Francisco Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
525 Golden Gate Avenue (at Polk St.)
San Francisco, 94102

415-551-3000 (Mon–Fri, 7:00 AM–7:00 PM)
info@sfwater.org

Emergency (24 hours - broken water main or pipeline, etc.)
415-554-3289

Pay Your San Francisco Water Bill

Already have an account?

If you already have an account, you just need to login to the San Francisco Water site. San Francisco Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the San Francisco Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start San Francisco Water Service

Starting Your Service

When you move to a new home in San Francisco, you'll most likely already have running water, but you'll still need to set up water service with the San Francisco Water. Luckily, San Francisco has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in San Francisco, you'll need to stop your water service with the San Francisco Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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In this post: San Francisco, San Francisco Water, drinking water, water quality, San Francisco, California, 94102

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