San Francisco Water
The San Francisco Public Utilities Commission supplies water for more than 2.7 million customers in San Francisco, California and portions of Alameda, Santa Clara, and San Mateo Counties. Founded as San Francisco Water Works in 1856, today's commission collects water from the Hetch Hetchy watershed in Yosemite National Park to help sustain the constant growth of the Bay Area.
San Francisco Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires San Francisco Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for San Francisco main water system here:
Contact San Francisco Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
415-551-3000 (Mon–Fri, 7:00 AM–7:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your San Francisco Water Bill
Already have an account?
If you already have an account, you just need to login to the San Francisco Water site. San Francisco Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the San Francisco Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start San Francisco Water Service
Starting Your Service
When you move to a new home in San Francisco, you'll most likely already have running water, but you'll still need to set up water service with the San Francisco Water. Luckily, San Francisco has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in San Francisco, you'll need to stop your water service with the San Francisco Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.