Shakopee Water provides water for about 40,610 residents living in the Shakopee area. Established in 1853, the City of Shakopee water draws supply from 18 wells with depths ranging from 218-800 feet. Fourteen of these wells tap the Jordan Aquifer, while others draw from the Mt. Simon and Franconia/Ironton-Galesville Aquifers.
Shakopee Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Shakopee Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Shakopee main water system here:
Contact Shakopee Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
952-445-1988 (Mon–Fri, 7:30 AM–4:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Shakopee Public Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Shakopee Public Utilities site. Shakopee Public Utilities accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Shakopee Public Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Shakopee, you'll most likely already have running water, but you'll still need to set up water service with the Shakopee Public Utilities. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Shakopee, you'll need to stop your water service with the Shakopee Public Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.