Springfield Water & Sewer Commission
The Springfield Water & Sewer Commission through its City Water, Light, and Power Department, provides water for about 150,000 residents living in the Springfield area. Established in 1869, the Springfield Water & Sewer Commission collects from a surface water source for all its drinking water supply, the Lake Springfield.
Springfield City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Springfield Water & Sewer Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Springfield City main water system here:
Contact Springfield Water & Sewer Commission Customer Service
Have a Question, Issue or Comment?
Main Customer Service
217-789-2030 (Mon–Fri, 8:00 AM–4:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Springfield Bill
Already have an account?
If you already have an account, you just need to login to the Springfield site. Springfield accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Springfield website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Springfield City, you'll most likely already have running water, but you'll still need to set up water service with the Springfield. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Springfield City, you'll need to stop your water service with the Springfield, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.