Toho Water Authority Eastern
The Toho Water Authority – Eastern, under the Toho Water Authority (TWA) group, is the largest provider of water, wastewater and reclaimed water services in Osceola County. TWA provides water for about 110,102 residents living in the Kissimmee area. Established in October 2003, the Toho Water Authority - Eastern, collects water from thirteen groundwater wells that draw from a fresh water reservoir underneath Osceola County, the Floridan Aquifer.
Kissimmee Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Toho Water Authority Eastern to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Kissimmee main water system here:
Contact Toho Water Authority Eastern Customer Service
Have a Question, Issue or Comment?
Main Customer Service
407-944-5000 (Mon–Fri, 8:00 AM–5:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Toho Water Authority Eastern Bill
Already have an account?
If you already have an account, you just need to login to the Toho Water Authority Eastern site. Toho Water Authority Eastern accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Toho Water Authority Eastern website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Kissimmee, you'll most likely already have running water, but you'll still need to set up water service with the Toho Water Authority Eastern. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Kissimmee, you'll need to stop your water service with the Toho Water Authority Eastern, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.