The Town of Smithfield Utilities provides water services to about 8,089 residents of Smithfield in Isle of Wright County, Virginia. The Water Department of the Town of Smithfield Utilities pumps water from groundwater wells into its Reverse Osmosis Plant where the water is treated with sodium hypochlorite and lime for taste and corrosion control. Sources of water include rivers, lakes, streams, ponds, reservoirs, springs, and wells.


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Smithfield Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Town Of Smithfield Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Town Of Smithfield Utilities website.

Contact Town Of Smithfield Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
310 Institute St.
Smithfield, Virginia 23430

phone
Jreed@Smithfield.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
757-365-3338

Pay Your Town Of Smithfield Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Town Of Smithfield Utilities site. Town Of Smithfield Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Smithfield Water Service

Starting Your Service

When you move to a new home in Smithfield, you'll most likely already have running water, but you'll still need to set up water service with the Town Of Smithfield Utilities. Luckily, Smithfield has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Smithfield, you'll need to stop your water service with the Town Of Smithfield Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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