Southington has multiple water providers: Connecticut Regional Water Authority, Meriden Water Department, Bristol Water Department, Southington Water Department, and Valley Water Systems, view all. This page provides information about Valley Water Systems.

The Valley Water Systems, Inc. provides water for about 18,231 people living in the Plainville area, Hartford County, Connecticut. Established in 1884, Valley Water Systems, Inc. collects water from Woodford Aquifer, Johnson Avenue Aquifer, and Quinnipiac River.

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Plainville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Valley Water Systems, Inc. to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Valley Water Systems, Inc. website.

Contact Valley Water Systems, Inc. Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
37 Northwest Drive
Plainville, Connecticut 06062

800-732-9678
cs@aquarionwater.com

Emergency (24 hours - broken water main or pipeline, etc.)
800-732-9678

Pay Your Valley Water Systems Bill

Already have an account?

If you already have an account, you just need to login to the Valley Water Systems site. Valley Water Systems accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Valley Water Systems website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Southington Water Service

Starting Your Service

When you move to a new home in Plainville, you'll most likely already have running water, but you'll still need to set up water service with the Valley Water Systems. Luckily, Southington has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Plainville, you'll need to stop your water service with the Valley Water Systems, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.