Prospect has multiple water providers: Connecticut Regional Water Authority and Waterbury Water Department. This page provides information about Waterbury Water Department.

The City of Waterbury Water Department provides water for about 107,271 residents living in the Waterbury area. Established in 1674, the Waterbury Water Department collects water from surface reservoirs in Shepaug Watershed and West Branch Watershed.

Waterbury City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Waterbury Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Waterbury Water Department? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Waterbury Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Prospect has multiple water providers: Connecticut Regional Water Authority and Waterbury Water Department. This page provides water quality information for Waterbury Water Department.

Good

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Waterbury Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Prospect has multiple water providers: Connecticut Regional Water Authority and Waterbury Water Department. This page provides water quality information for Waterbury Water Department.

Contact Waterbury Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
21 East Aurora Street
Waterbury, Connecticut 06708

203-574-8251
dcarver@waterburyct.org

Emergency (24 hours - broken water main or pipeline, etc.)
203-574-8251

Pay Your Waterbury Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Waterbury Water Department site. Waterbury Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Waterbury Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Prospect Water Service

Starting Your Service

When you move to a new home in Waterbury City, you'll most likely already have running water, but you'll still need to set up water service with the Waterbury Water Department. Luckily, Prospect has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waterbury City, you'll need to stop your water service with the Waterbury Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates