Waterford Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Waterford Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Waterford Water website.

Contact Waterford Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
15 Rope Ferry Road
Waterford, Connecticut 06385

860-444-5886
No email provided. Please visit the contact form. https://www.waterfordct.org/users/awindle/contact

Emergency (24 hours - broken water main or pipeline, etc.)
860-444-5886

Pay Your Waterford Water Bill

Already have an account?

If you already have an account, you just need to login to the Waterford Water site. Waterford Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Waterford Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New London Water Service

Starting Your Service

When you move to a new home in Waterford, you'll most likely already have running water, but you'll still need to set up water service with the Waterford Water. Luckily, New London has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waterford, you'll need to stop your water service with the Waterford Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.