Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides information about West Knox Utility District (WKUD).

The West Knox Utility District (WKUD), a municipally-owned water treatment and distribution utility, provides water for about 63,779 residents living in the area of Knoxville, Tennessee. Established in 1954, the West Knox Utility District is currently obtaining its supply from a surface water source, the Clinch River on Melton Hill Lake.

Knoxville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Knox Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about West Knox Utility District (WKUD)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, West Knox Utility District (WKUD) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides water quality information for West Knox Utility District (WKUD).

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Knoxville has multiple water providers: KUB Knoxville or (Knoxville Utilities Board), First Utility District, Hallsdale-Powell Water Utility (HPUD), West Knox Utility District (WKUD), Knox Chapman Utility, and Northeast Knox Utility (NEKUD), view all. This page provides water quality information for West Knox Utility District (WKUD).

Contact West Knox Utility District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2328 Lovell Road
Knoxville, Tennessee 37950

865-690-2521
customerservice@wkud.com

Emergency (24 hours - broken water main or pipeline, etc.)
865-690-4403

Pay Your West Knox Utility District (WKUD) Bill

Already have an account?

If you already have an account, you just need to login to the West Knox Utility District (WKUD) site. West Knox Utility District (WKUD) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the West Knox Utility District (WKUD) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Knoxville Water Service

Starting Your Service

When you move to a new home in Knoxville, you'll most likely already have running water, but you'll still need to set up water service with the West Knox Utility District (WKUD). Luckily, Knoxville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Knoxville, you'll need to stop your water service with the West Knox Utility District (WKUD), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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