Winchester has multiple water providers: Frederick Water and Winchester Water. This page provides information about Winchester Water.

The City of Winchester Water Services, under the City Public Utilities Department, provides water for about 28,248 residents living in the Winchester area, Virginia. Established in 1744, the City of Winchester Water Utility Services currently obtains its supply from a surface water source, the North Fork of the Shenandoah River, treated by the City’s owned and operated Percy D. Miller Water Treatment Plant.

Winchester Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Winchester Water & Sewer to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Winchester Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Winchester Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Winchester has multiple water providers: Frederick Water and Winchester Water. This page provides water quality information for Winchester Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Winchester has multiple water providers: Frederick Water and Winchester Water. This page provides water quality information for Winchester Water.

Contact Winchester Water & Sewer Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
15 North Cameron Street - 4Th Floor
Winchester, Virginia 22601

540-869-1699
utilities@winchesterva.gov

Emergency (24 hours - broken water main or pipeline, etc.)
540-686-7173

Pay Your Winchester Water Bill

Already have an account?

If you already have an account, you just need to login to the Winchester Water site. Winchester Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Winchester Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Winchester Water Service

Starting Your Service

When you move to a new home in Winchester, you'll most likely already have running water, but you'll still need to set up water service with the Winchester Water. Luckily, Winchester has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Winchester, you'll need to stop your water service with the Winchester Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates