Batavia has multiple water providers: City Of Batavia Water Department, Monroe County Water Authority - Genesee, and City Of Batavia Water Department, view all. This page provides information about City Of Batavia Water Department.

The City of Batavia Water Department, a public community water system under the City Department of Public Works, provides water for about 15,475 living in the Batavia, city in and the county seat of Genesee County, New York. Established between 1917 and 1918, the City of Batavia Water Department's groundwater supply is a blend of deep and shallow well water. The deep wells are drilled approximately 1,300 feet into the Ironton/Galesville Aquifer. The city’s shallow wells are drilled approximately 150 feet into the St. Charles Aquifer.

Batavia Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Batavia Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Batavia Water Department website.

Contact City Of Batavia Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
One Batavia City Centre
Batavia, New York 14020

585-345-6315
bdavis@batavianewyork.com

Emergency (24 hours - broken water main or pipeline, etc.)
585-345-6350

Pay Your City Of Batavia Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of Batavia Water Department site. City Of Batavia Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Batavia Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Batavia Water Service

Starting Your Service

When you move to a new home in Batavia, you'll most likely already have running water, but you'll still need to set up water service with the City Of Batavia Water Department. Luckily, Batavia has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Batavia, you'll need to stop your water service with the City Of Batavia Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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