Elma Water District No. 1 provides water services to about 10,287 residents living in the Elma area of Erie County, New York. Established in 1964, Elma Water District No. 1 purchases treated water from the Erie County Water Authority (ECWA). The water originates from Lake Erie and the Niagara River.

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Elma Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Elma Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Elma Water website.

Contact Elma Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5730 Seneca Street
Elma, New York 14059


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Elma Water Bill

Already have an account?

If you already have an account, you just need to login to the Elma Water site. Elma Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Elma Water Service

Starting Your Service

When you move to a new home in Elma, you'll most likely already have running water, but you'll still need to set up water service with the Elma Water. Luckily, Elma has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Elma, you'll need to stop your water service with the Elma Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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