Canandaigua has multiple water providers: Canandaigua Water and Canandaigua Water. This page provides information about Canandaigua Water.

The City Of Canandaigua Water supplies water to about 11,264 residents living in the Canandaigua area of Ontario County. The City Of Canandaigua Water collects water from Canandaigua Lake. The Canandaigua Water System has 56 miles of water mains, 500 gate valves, and 365 fire hydrants. The Water Treatment Plant produces around 4 million gallons of water per day.

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Canandaigua Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Canandaigua Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Canandaigua Water website.

Contact Canandaigua Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Canadaigua City Council
2 North Main St
Canandaigua, New York 14424


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Canandaigua Water Bill

Already have an account?

If you already have an account, you just need to login to the Canandaigua Water site. Canandaigua Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Canandaigua Water Service

Starting Your Service

When you move to a new home in Canandaigua, you'll most likely already have running water, but you'll still need to set up water service with the Canandaigua Water. Luckily, Canandaigua has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Canandaigua, you'll need to stop your water service with the Canandaigua Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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