Dunkirk Water Department supplies water to about 11,848 residents living in the Dunkirk area of Chautauqua County. Dunkirk Water Department collects water from Lake Erie. The water treatment process consists of pre-chlorination, flocculation, sedimentation, filtration, and chlorination.

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Dunkirk Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dunkirk Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Dunkirk Water Department website.

Contact Dunkirk Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
342 Central Avenue
Dunkirk, New York 14048


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Dunkirk Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Dunkirk Water Department site. Dunkirk Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Dunkirk Water Service

Starting Your Service

When you move to a new home in Dunkirk, you'll most likely already have running water, but you'll still need to set up water service with the Dunkirk Water Department. Luckily, Dunkirk has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Dunkirk, you'll need to stop your water service with the Dunkirk Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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