The Big Flats Water District No. 5 supplies water to about 8,489 residents in the Big Flats area in Chemung County, New York. Founded in 1970, the Big Flats Water District 5 collects water from groundwater wells and treats it with chlorine before distribution. Drinking water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells.

API Uploaded Image

Big Flats Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Big Flats Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Big Flats Water website.

Contact Big Flats Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
476 Maple Street
Big Flats, New York 14814


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Big Flats Water Bill

Already have an account?

If you already have an account, you just need to login to the Big Flats Water site. Big Flats Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Big Flats Water Service

Starting Your Service

When you move to a new home in Big Flats, you'll most likely already have running water, but you'll still need to set up water service with the Big Flats Water. Luckily, Big Flats has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Big Flats, you'll need to stop your water service with the Big Flats Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

More Water Providers in New York