Elmira Water Board

The Elmira Water Board (EWB) provides water for about 65,000 residents living in the area of Elmira, New York. Established in 1889, the Elmira Water Board currently obtains its supply from a combination of sources: surface water from Chemung River; and groundwater from wellfields in Foster Island and Hudson Street. EWB also maintains and operates the Hoffman Reservoir on a standby basis for emergency purposes.
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Elmira Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Elmira Water Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Elmira Water Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
261 West Water Street
Elmira, 14901

607-733-9179 (Mon–Fri, 9:00 AM–4:00 PM)
carad@elmirawaterboard.org

Emergency (24 hours - broken water main or pipeline, etc.)
607-732-2277

Pay Your Elmira Water Board Bill

Already have an account?

If you already have an account, you just need to login to the Elmira Water Board site. Elmira Water Board accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Elmira Water Board website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Elmira City Water Service

Starting Your Service

When you move to a new home in Elmira, you'll most likely already have running water, but you'll still need to set up water service with the Elmira Water Board. Luckily, Elmira City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Elmira, you'll need to stop your water service with the Elmira Water Board, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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