American Water-United States Military Academy-West Point Lusk, operated by American Water's Military Services Group, a subsidiary of American Water, under the Defense Utility Privatization program, was granted a 50-year contract in 2019 to own and operate the water distribution and wastewater collection systems for military communities around the country, including providing water to about 8,000 residents living in Highlands, New York. Founded in 1886, the American Water-United States Military Academy-West Point Lusk System currently obtains its supply from the Stony Lonesome and Lusk Water Treatment Plants, as well as the Lusk Reservoir; these are all surface water sources. Furthermore, the system also includes 12 tanks, 200 fire hydrants, 1,000 valves, and around 400,000 linear feet of water piping.

Highlands Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires American Water - USMA - West Point Lusk to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the American Water - USMA - West Point Lusk website.

Contact American Water - USMA - West Point Lusk Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 661
16 Montgomery Road
Fort Montgomery, New York 10922

phone
Thomas.W.Armstrong20.Civ@Mail.Mil

Emergency (24 hours - broken water main or pipeline, etc.)
845-938-0953

Pay Your American Water - USMA - West Point Lusk Bill

Already have an account?

If you already have an account, you just need to login to the American Water - USMA - West Point Lusk site. American Water - USMA - West Point Lusk accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Fort Montgomery Water Service

Starting Your Service

When you move to a new home in Highlands, you'll most likely already have running water, but you'll still need to set up water service with the American Water - USMA - West Point Lusk. Luckily, Fort Montgomery has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Highlands, you'll need to stop your water service with the American Water - USMA - West Point Lusk, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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