The Augusta Utilities, with its Augusta-Richmond County Water System, provides water for about 204,000 residents living in the Augusta area and South Richmond County. Established in 1736, the Augusta-Richmond County Water collects its supply from the Savannah River via the Highland Avenue Water Treatment Facility and the Max Hicks Plant. Additionally, Augusta-Richmond Water also draws groundwater from the Crutaceous Aquifer hundreds of feet below ground in South Augusta.

Augusta City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Augusta-Richmond Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Augusta Utilities - Augusta Richmond County Water System? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Augusta Utilities - Augusta Richmond County Water System received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Augusta-Richmond Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1731 Tobacco Rd.
Augusta, Georgia 30906

706-821-1851
No email provided. Please visit the contact form. https://www.augustaga.gov/2209/Contact

Emergency (24 hours - broken water main or pipeline, etc.)
706-842-3060

Pay Your Augusta Utilities - Augusta Richmond County Water System Bill

Already have an account?

If you already have an account, you just need to login to the Augusta Utilities - Augusta Richmond County Water System site. Augusta Utilities - Augusta Richmond County Water System accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Augusta Utilities - Augusta Richmond County Water System website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Augusta Water Service

Starting Your Service

When you move to a new home in Augusta City, you'll most likely already have running water, but you'll still need to set up water service with the Augusta Utilities - Augusta Richmond County Water System. Luckily, Augusta has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Augusta City, you'll need to stop your water service with the Augusta Utilities - Augusta Richmond County Water System, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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