The DeKalb County Department of Watershed Management (DWM) supplies water for more than 750,000 residents of DeKalb County, Georgia. Since 1942, the DWM has sourced water from the Chattachoochee River and Lake Sidney Lanier to help the county grow into the vibrant area it has become.

Decatur Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dekalb County Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Dekalb County Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Dekalb County Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Dekalb County Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
774 Jordan Lane Suite 200
Decatur, Georgia 30033

404-378-4475
dekalbwaterops@dekalbcountyga.gov

Emergency (24 hours - broken water main or pipeline, etc.)
770-270-6243

Pay Your Dekalb County Water Bill

Already have an account?

If you already have an account, you just need to login to the Dekalb County Water site. Dekalb County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Dekalb County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Decatur Water Service

Starting Your Service

When you move to a new home in Decatur, you'll most likely already have running water, but you'll still need to set up water service with the Dekalb County Water. Luckily, Decatur has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Decatur, you'll need to stop your water service with the Dekalb County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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