The Douglasville, Douglas County Water and Sewer Authority (WSA) provides water for about 109,694 residents living in the Douglasville area. Established in 1986, the Douglasville, Douglas County’s drinking water supply is classified as surface water, drawn from the Dog River Reservoir and treated at the Bear Creek Water Treatment Plant.

Douglasville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Douglasville Douglas County Water and Sewer Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Douglasville Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Douglasville Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Douglasville Douglas County Water and Sewer Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
8763 Hospital Drive
Douglasville, Georgia 30134

770-949-7617
askwsa@ddcwsa.com

Emergency (24 hours - broken water main or pipeline, etc.)
770-942-6633

Pay Your Douglasville Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Douglasville Water Department site. Douglasville Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Douglasville Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Douglasville Water Service

Starting Your Service

When you move to a new home in Douglasville, you'll most likely already have running water, but you'll still need to set up water service with the Douglasville Water Department. Luckily, Douglasville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Douglasville, you'll need to stop your water service with the Douglasville Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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